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finlaypat2011's avatar
4 days ago

I have not received all my FC Points for purchasing EA FC 26

I purchased EA FC 26 before it was released and i have not received all the installments. Received = 4000 FC points and Not Received = 2000 FC points. I have been on the agent chat with Pranav but he could not resolve my issue there and redirected me to the forum to post a discussion.

I have been waiting over a month for the other 2000 points to be delivered to my account however, they still haven't arrived.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there and thanks for sharing all the details. We’ve checked the information again about those grants.

    There may have been a period of inactivity on your account, which can cause an installment to be missed. You should still receive the remaining FC Points, but it may take a bit longer to process. Please be patient and check your account regularly for updates.

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