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trencsehhehe's avatar
trencsehhehe
Seasoned Newcomer
9 hours ago
Solved

EA FC 26 - Cannot launch game on PC

I cannot load up the game. When I press launch, the splash screen comes up, it says the anti cheat is loading, then the splash screen goes away and a couple of seconds later the EA app pops right back. A week ago it was fine, I was able to play, but now I cannot even load up the game. This is the third day it won't let me on the game. I tried everything, closed the EA app through task manager, reinstalled EA app, EA FC 26, pressed repair, nothing seemed to work. I have also secure boot turned on in my BIOS. 

Does anyone else have this issue and if so does anyone have a fix for it? 

Thank you for help.

  • Hey there!

    Yes, there are many things to try and make the game work again. 
    First things first:

    • Please disconnect every unnecessary USB Device. Keep Mouse and Keyboard for now.
    • Check for Windows Updates, if there are errors there, try to sort those out. You'd be surprised how many times this actually does the trick!
    • Drivers: Try a clean install of GPU Drivers.

    Now that this is done, if you are still experiencing issues, we can start to get a bit more technical:

    • First, try with a Safe/Clean boot.
    • If the game still fails, you may want to repair EA Javelin.
      • This guide should have everything you need to troubleshoot potential errors that EA Javelin throws at you.
    • Try deleting some settings files:
      • Go here: C:\Users\<YourUsername>\AppData\Local\EA SPORTS FC 26 (note AppData is a hidden folder)
      • Delete files and folders named "fcsetup", "settings" and "Umcache".

    Consider reviewing our Technical Guide for FC 26, which may include additional steps not shared here.

    Let us know if you are seeing any progress!

10 Replies

  • EA_Garrus's avatar
    EA_Garrus
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hey there!

    Yes, there are many things to try and make the game work again. 
    First things first:

    • Please disconnect every unnecessary USB Device. Keep Mouse and Keyboard for now.
    • Check for Windows Updates, if there are errors there, try to sort those out. You'd be surprised how many times this actually does the trick!
    • Drivers: Try a clean install of GPU Drivers.

    Now that this is done, if you are still experiencing issues, we can start to get a bit more technical:

    • First, try with a Safe/Clean boot.
    • If the game still fails, you may want to repair EA Javelin.
      • This guide should have everything you need to troubleshoot potential errors that EA Javelin throws at you.
    • Try deleting some settings files:
      • Go here: C:\Users\<YourUsername>\AppData\Local\EA SPORTS FC 26 (note AppData is a hidden folder)
      • Delete files and folders named "fcsetup", "settings" and "Umcache".

    Consider reviewing our Technical Guide for FC 26, which may include additional steps not shared here.

    Let us know if you are seeing any progress!

  • trencsehhehe's avatar
    trencsehhehe
    Seasoned Newcomer
    8 hours ago

    Thank you so much! The Clean boot was the right solution for me, after I disabled all non Microsoft Services, the game loaded up!

  • EA_Garrus's avatar
    EA_Garrus
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    That's awesome to hear!

    Should you need anything else in the future, you know where to find us!

  • ItzAllGucci1's avatar
    ItzAllGucci1
    Newcomer
    7 hours ago

    Nice that you helped this guy out but can you sort the clubs problem out say unable to connect to ea servers even tho I am already connected and can play UT just fine seems to be a big issue on PlayStation and Xbox and nothing is being done about it 

  • ZUKSTER2k's avatar
    ZUKSTER2k
    Newcomer
    6 hours ago

    mate i have tried everything you mentioned here i keep getting a message saying its an issue on EA's end its been about 4-5 days now i even did a full reset of my pc nothing helps the game loads i get a black screen where the game is supposed to be and then i just get sent to the ea app. 

  • Cupiii12's avatar
    Cupiii12
    Rising Rookie
    4 hours ago

    Bro, for me i doesnt work. I dont know what will help me becouse I tried everything. 

    I must delete this files from my bin?

  • Cyberredit's avatar
    Cyberredit
    Newcomer
    4 hours ago

    Even though I've configured all the settings you suggested, I still can't start the game.

  • No matter what I do, I can't open the game. The anti-cheat starts but then closes, and the EA app opens again. Even after trying all the settings you suggested in previous forums, I still can't log in.

  • Cupiii12's avatar
    Cupiii12
    Rising Rookie
    3 hours ago

    Yeah me too. Its so weird that you pay money for a game that is full of problems, glitches and the best is that you cant even play it

  • Cyberredit's avatar
    Cyberredit
    Newcomer
    55 minutes ago

    Yes, and there's no support team to contact either. I spent an hour trying to find someone to reach them, and I'm going to return the game. This game is much more expensive than normal games that a young person in my country can afford, and I'm paying for it almost every year, and this is not what I get in return.

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