"Kicked from FUT squad editing (Steam PC)"

Dear EA Sports FC 26 Support Team,

 

I have a persistent issue: when attempting to edit my Ultimate Team squad (Squad → Replace/Quick Sell any player), the game kicks me back to the main menu. I can access FUT menus normally.

 

**SYSTEM INFO:**

- Windows 11, Steam PC version

- Router: Iskratel RT-GM-3 (Rostelecom ISP)

- Public IP address confirmed (CGNAT disabled by ISP)

- Stable internet connection, 20-40ms ping

 

**TROUBLESHOOTING COMPLETED (5+ hours):**

1. ✅ Steam file verification — 3 files redownloaded

2. ✅ EA App full cache clear

3. ✅ Windows network reset

4. ✅ Windows Firewall completely disabled

5. ✅ Port forwarding on RT-GM-3: UDP 3659, 14000, TCP 3478-3480 to 192.168.0.100 (static IP)

6. ✅ UPnP enabled

7. ✅ DMZ enabled for 192.168.0.100

8. ✅ ExitLag tested (Europe/Russia servers)

9. ✅ EA Background Service restarted

 

**RESULTS:** Issue persists. Ports 3659, 14000 show CLOSED on yougetsignal.com.

 

**SYMPTOMS:**

- Ultimate Team loads successfully

- Crash ONLY occurs when editing squad composition

- Other game modes work perfectly

 

**REQUEST:**

1. Check my EA account for any restrictions

2. Confirm correct ports for FC 26 Steam PC

3. Specific recommendations for Rostelecom RT-GM-3 router

 

**Account Info:**

Steam ID: <removed>

EA Account ID: Vitalii1787

 

Thank you in advance for your assistance!

 

Best regards,

Vitalii

[CM edit - User ID removed for account security]