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popa149's avatar
popa149
Seasoned Newcomer
11 months ago

latency issues

I'm experiencing serious latency issues while playing EA FC 26. The in-game ping fluctuates between 300ms and 1400ms, making the game completely unplayable. However, when I ping regular websites, my latency is stable around 15ms and never exceeds 30ms. Other online games such as Counter-Strike 2.0 and Battlefield 1, 4, and 5 run smoothly without any lag.
I also tried using your latency testing tool, the EA Connection Quality Report, but it doesn’t work. It just keeps loading endlessly. I tested it in Chrome, Edge, and Firefox, but the test never completed.
This situation is very frustrating, and I’m not sure how to proceed. I’ve already replaced my network card and reinstalled the game, but nothing has helped.
Best regards

3 Replies

  • 0_Hopeless_0's avatar
    0_Hopeless_0
    Seasoned Traveler
    1 day ago

    The connection tester isn’t working for me either, and EA’s connection quality check hasn’t worked since the game’s release and still doesn’t. I don’t know if it’s down to my region, but I tested it on a Polish account and the system works there. Just for fun. I play UT all the time, but EA told me I’d had issues with the Live Coach, not with my actual problem. They said it was an individual issue. I’ve contacted various levels of EA technical support. I don’t know how they managed it, but the connection quality this year is dreadful.

  • popa149's avatar
    popa149
    Seasoned Newcomer
    11 months ago

    This really isn't resolved. I had no issues with EA FC 25. And now with the arrival of FC 26, there's suddenly a problem with the ISP? I don't believe my ISP was waiting for FC to change the network rules! And what about the utility for testing the connection? Why isn't the EA Connection Quality Report working — aren't you going to address that?

     

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