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WARRIORR_EXE's avatar
WARRIORR_EXE
Newcomer
9 hours ago

Launching Error on the First Launch Itself.

Hello,

I am experiencing a persistent issue with FC 26 where the game launches anti-cheat and the launches the splash screen and returns back to Steam and EA app without any error info. The execution process starts, but it never loads past the splash screen. I have 32 mins on record where I have not even played it once.

I have already tried the following troubleshooting steps, but unfortunately, none of them resolved the problem:
1. Performed a clean reinstallation of the EA AntiCheat.
2. Reinstalled and repaired Microsoft Visual C++ Redistributables.
3. Updated my graphics card drivers to the latest available version.
4. Cleared the EA App cache, Steam Cache, restarted my PC, and verified/repaired the game files.
5. Launched both the EA App, Steam and the game executable as an administrator.
6. Temporarily disabled background applications and overlays (such as Discord).

I have attached my complete DxDiag file below for more technical details about my system configuration. 

Could anyone from the support team or the community please assist me with this, or let me know if there is a known workaround?

Thank you in advance!

crashing
launching
pc
steam

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hey there. Thanks for reaching out. I've gone over your DxDiag. Here's what I'm finding.

    1. Your laptop uses hybrid graphics. You need to force FC 26 to us the RTX 3060. In Windows, go to System > Display > Graphics. Add FC26.exe and set it to High Performance (RTX 3060). Also, do this in the Nvidia Control Panel. Go to Manage 3D Settings > Program Settings > FC26.exe > Preferred graphics processor > High-performance Nvidia processor.

    2. Disable ASUS Armoury Crate GPU switching. Go to Armoury Crate > GPU Mode > Ultimate (MUX mode). You can also temporarily disable hybrid graphics if that option is available.

    3. Use DDU to cleanly remove your Nvidia drivers. Download DDU and boot into Safe Mode. Remove the Nvidia drivers and install the latest Game Ready drive using a Clean Installation. Don't install GeForce Experience for now.

    4. Disable Memory Integrity temporarily. Go to Windows Security > Device Security > Core Isolation > Memory Integrity. Turn this off and restart.

    5. Delete or rename the FC 26 settings folder. You can find this at Documents\EA SPORTS FC 26

    6. If you crash again after all of this, check the Windows Event Viewer right after the crash and look for FC26.exe and EAAntiCheat.GameService.exe or Faulting module. Let me know what you find.

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