Hello, everyone. We have investigated this and are not finding any issues on our end. Please contact your ISP for assistance. Thank you.
Community ManagerYou can talk to your ISP, upgrade your home network equipment, try optimizing the router. Have you run the Connection Quality Report yet?
EA_Aljo Yes I have. And please you need to stop making it about my network equipment and start taking ownership of the issues in your servers. I have two different ISPs at home. I have tried hotspot too. Nothing works. It's happening since the thunderstruck so clearly something was done during that time. Please give us timeline and status on what you guys are doing about it.
Community ManagerMost likely, the issue is being on a wireless connection. Can you switch to a wire or is your router too far away?
We will communicate any server issues that come up. At the moment, we're not aware of any.
I have been on a LAN connection (JioFiber) but still been facing this issue for 2+ weeks now.
Also tried Hotspot with 2 different SPs (Airtel & Jio) and still doesn't work.
Community ManagerWhat exactly is happening? Are you very frequently disconnecting? Again, the hotspot test is only if you can't connect. If you're lagging/disconnecting, that test doesn't apply.
