Hello, everyone. We have investigated this and are not finding any issues on our end. Please contact your ISP for assistance. Thank you.
Community ManagerAccording to your CQR, the issue is being on a wireless connection. Can you switch to a wire or is your router too far away?
I know you are trying to rule out factors as you're trained to do, but I've been using Wi-Fi for 6 years now and never faced any problems of such nature in Ultimate Team until it started 8-10 days ago. So please focus on the main issue.
Community ManagerYou don't need to take my word for it. There's pretty much an unlimited amount of resources outside of these forums that will tell you wireless is not good for gaming.
And EA is a profit-driven conglomerate that cares the least about its customers; You don't need to take my word for it.
I never said a wired connection isn't better for gaming, but suggesting that a wireless connection with 90%+ signal strength will suddenly break the game is obnoxious.
Community ManagerAny amount of packet loss is bad. Data is being sent that is not being received. You don't have to take my word for it though. There is plenty of information online that supports that. Regardless, we'll keep an eye out for any issues on our end.
