Not able to stay connected to EA servers - Jio Fiber

I read this whole thread today and to be honest, i thought it was just me facing this issue for the past 3 weeks. Here are the responses that this community manager has given and how they are just utter nonsense.

• check with your ISP -> already did, replaced the router and issue still persists
• wifi is not optimal-> got a cat6 lan cable, issue gets worse as i cant even login to ultimate team anymore.
• 0.02% packet loss is not good-> have played on the same internet for the past 3 years. Never had any issue untill now.
• No issue at EA servers-> same ISP works perfectly for rocket league, warzone, fornite. Only facing issue with EA servers.

Honestly after 3 years they made a decent game and they managed to wreck something else in the process which they will not take accountability for. Instead of providing solutions, this community manager is following a 4 line script for the past 3 weeks.

Here is the final screenshot of what trying to connect to EA servers is like for 45 minutes.

I guess this is a wake up call to not donate any more money to EA by buying their games or fc points.