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sagarrawat004's avatar
sagarrawat004
Rising Traveler
3 months ago
Solved

Not able to stay connected to EA servers - Jio Fiber

Hi All, I am a FC26 user and I have using the game for a month now. Since last 2-3 days, I don't know why but my internet is not able to stay connected with EA servers despite having stable connect...
connectivity
crashing
lag
playstation
  • EA_Aljo's avatar
    EA_Aljo
    2 months ago

    Hello, everyone. We have investigated this and are not finding any issues on our end. Please contact your ISP for assistance. Thank you.

DarthMuggle0038's avatar
DarthMuggle0038
Seasoned Novice
2 months ago

Guys, I think I have found a solution. There is an issue with IPv6. Go to the router admin portal and try disabling the IPv6. In Jio, you cannot do it but you can change to the settings mentioned in the attached picture. I did it and it's working for now. Played like 7 games, mix of squad battles and rivals. No issues so far. For other ISPs with the issue, you can try these changes as well. 

Dha1sa's avatar
Dha1sa
Rising Rookie
2 months ago

I'll try this. Are there any recommendations for the IPv4 DNS configuration? I had changed it from its default to Google's DNS. (In an attempt to resolve this issue but it didn't work, of course.)

 

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