Nothing has changed, regarding the ea connection servers

The servers are exactly the same no improvements or updates, In terms of connection, the response i got was check your ISP network porivder. So from  your part you won't take any responsibility in terms of fixing your servers so people like my self can enjoy the game. When are you going to fix these servers on the x box? You are demonstrating total incompetence after making people like myself purchase this game without any support. Its the last time I purchase a product of EA