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tgjgFC's avatar
tgjgFC
Newcomer
7 days ago

Robbed out of 3 wins due to opponents connection issues

I have just switched my PS5 off after getting shafted in 3 separate matches on Seasons that I was comfortably winning.

The first game I was winning 3-0, my connection was fine but then the game started lagging ridiculously. The result? They gave my opponent the win even though my wifi connection is very strong. The next match I was ahead 4-2, the game started lagging at the 70th minute, my opponent was given the win once more. Lastly, I was ahead 3-1 and the same exact pattern happened at the 70th minute and they got given that too.

It’s unacceptable that even with a brilliant connection the game can still produce outcomes like this and there’s no way of appealing it straight away.

Sort it out EA ffs!

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hey tgjgFC​ know how frustrating it is but unfortunately, when issues like this occur, we are not able to change the outcome of the result.

    Generally, this is a result of network or connection-related issues so no harm in taking a look here and trying the various steps to improve your connection. When you are getting the loss, especially multiple times, then it can often point to a possible issue with your network or ISP. A great connection is a good thing to have but bandwidth and routing are also important.

    It will take you a couple of minutes but it should hopefully ensure that this does not happen again.

    Know it's not what you wanted to hear, but it's the best I can do to help and hopefully it will not be an ongoing issue.

    Darko

     

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