Season pass down since disconnect

On the night of the 22nd I was playing some winter wildcard matches on FC26 on my series S and when about to start match I was disconnected from the game. After quitting and reloading my season pass where I had only 2 levels to go (having only just started dabbling in ultimate team 2 weeks ago). Since then I've not been able to access the season pass whatsoever.

Now season 4 has supposedly begun and I still have no access to the new pass and unsure about starting daily objectives or even bothering to go forward at all if I can't access season pass for whatever reason. I know from my previous experiences that sometimes it wouldn't show after a quick resume so I'd restart the game and then it would pop up again but this is something else completely. I'm seeing others having issues with disconnections on series S but there's nothing I can find to explain why my season pass is no longer showing. 

I reinstalled the game this morning as I read that that was the "ultimate solution" and it's still not working.

Can anyone help with this or is anyone else having the same problem?

Any help would be appreciated.