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Mat_heg_86's avatar
Mat_heg_86
New Traveler
2 months ago

Server timeout PS5

I’ve been having issues with PS5 sever timeouts for about two weeks now. I’ve spent countless time chatting with support, which ends up being copy and paste answers and support, same attempts at resolving etc. I’ve changed my DNS settings about 10 times, deleted game and reinstalled about 5 times, deleted my account settings countless times, reset internet, reset PS5 (completely removing cables), emptied all my squads and created blank ones several times. Once agent said they “made a change on your account”; nothing supports a resolution. 

Other accounts work fine, companion app works fine, web app works fine. Even when timing out, I can still change music, open and respond to socials etc. it works for a while after a game restart, before timing out again. 

This happens in SBCs, the Club, Store, game modes etc. it’s becoming almost unplayable and yet the support I get offered is exactly the same, on repeat. 

The money spent on this game over decades of playing, yet the only option I am being left with is create a new account and start again (in March!) 

any help? 

104 Replies

  • Mayz_LUFC's avatar
    Mayz_LUFC
    Rising Traveler
    1 month ago

    Yep and with tots and more server load the issues are worse, not EAs problem though 🤣 obviously it's them as it's worse when the server is loaded.

  • Mayz_LUFC's avatar
    Mayz_LUFC
    Rising Traveler
    24 days ago

    Since the patch this morning it now takes 5 minutes to even load ultimate team and ususlly times out and kicks you.. you are really still denying its on your end when your patches made the issue and now made it worse? 😂

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