Still cannot connect to EA servers
Still cannot connect to FC ultimate teams. No issues with other online games. It’s been 3 days. I have reloaded games, cleared caches, I keep getting asking to request password to my email, which i d...
Forum Discussion
EA_Claus
Community Manager
Community ManagerHey VDM1014,
Do you remember what you were doing before this error started for you? What platform do you play on?
In the meantime, please ask your son to try opening the Companion app or the Web app, delete all active squads there, set up a new, empty active squad, and then try accessing FUT again. Refreshing the squad data sometimes resolves access issues.
Let me know how it goes.
Hi EA_Claus.
My son was playing as usual. Nothing different done. I have attempted to delete the squad in the companion app and rejoin Fut but still the same.
- EA_Claus
After deleting the squad on the app, did you also set a new empty one as the active squad?
Please try switching to a different connection temporarily, then try accessing FUT again. It will help us determine if the connection's involved.
It might also help to go through the list of files that can be damaged and delete the personal settings 1 and the squad updates.
Let me know how it goes after trying this, too.
Deleted all settings and updates, changed connection and set up new empty active squad before deleting the original.
still no luck!!
- EA_Claus
Let's try to figure out what else could be causing these problems. Are you able to play any other online game modes?
Also, if you have other squads saved in the app, even if they are not set as the active one, please delete them, too.
Is your PSN Plus membership active? That's a requirement for online game modes like UT.
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