Hi team,
My EA account was taken, someone changed the email address and now I can’t unlink from ps network to link with my email address.
I have opened a case showing evidence more than one time and I don’t receive any kind of response from your side.
How can I fix this?
Thanks!
Community ManagerHi there. Thanks for reaching out. Unfortunately, we can't help with account related issues over the EA Forums. Can you please try opening a case again? You should be able to chat with an advisor to get some help with this. As long as you can verify account ownership, they should be able to update your account. Cases can be opened by using the 'Contact us' button at the bottom of this page.
Hi Alijo,
I understand.
I'll try to use the chat to open a case.
Thanks!
