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EA_Claus's avatar
EA_Claus
Icon for Community Manager rankCommunity Manager
2 months ago

[Ask for additional details to help us investigate further highlighted by the CM. This issue is not considered resolved. EA_Claus]

Hello everyone,

I have grouped several similar reports in this thread. Thank you for bringing this situation to our attention.

If you are still receiving notifications about a buy/bid limit after unlocking the transfer market on your platform through the objectives and waiting the full 24 hours without using the market at all, please share the following information with us.

Your EA ID, Gamertag or PSN ID:Your Platform:A timestamp of the first and last time you received this error, including your timezone:
Any additional details: Such as whether you changed platforms before this error started for you, or if you are able to use the market on a different console version of the game.

We'll have a closer look at your reports.

Artfull-dodger26's avatar
Artfull-dodger26
Seasoned Rookie
1 month ago

Hi ​ EA_Claus​, thanks for looking into this. I’m still experiencing the issue, so here are the details you requested:

EA ID / PSN ID: Artfull-dodger26
Platform: PlayStation 5 (PS5)

Timestamp of first time the error occurred:
Wednesday, ‎September ‎24, ‎2025 (GMT+2)

Timestamp of most recent occurrence:
It has been happening consistently every day since the issue first appeared, including today [5-12-2025] (GMT+2).

Additional details:

  • I unlocked the Transfer Market normally through the Foundations objectives and waited the full 24 hours without using the market.
  • After the timer ended, I was able to buy players normally, but was unable to sell any players.
  • On PS5, attempting to sell gives the message:
    “You’ve reached your limit on bid/buy actions. Please come back in 24 hours for full access.”
    The timer never moves from 24 hours.
  • On PS4, the Transfer Market works completely fine — I can buy and sell normally.
  • On PS5, the minimum price of every player is stuck at 150, and the maximum price is blank.
  • Accessing or clearing items in the Transfer List disconnects me with the message:
    “Connecting to Ultimate Team is not possible at the moment.”
  • I did not switch platforms before this error; however, I tested the PS4 version on my PS5 before the issue happened. The issue started the moment I tried selling for the first time after unlocking the market on PS5.
  • I also tested the Web App / Companion App, and while I can buy players, I get a different error when trying to list items for sale.
  • This has been ongoing for over three months now with no progress or change.

I’ve attached multiple screenshots to clearly show the errors and behavior on PS5.

Thanks again for taking the time to investigate this.

  • mrokrg's avatar
    mrokrg
    Seasoned Rookie
    1 month ago

    did they fix it for you

    • Bere1977's avatar
      Bere1977
      New Rookie
      1 month ago

      No it's not fixed 😤 I am giving up, unbelievable how EA is totally ignoring us also, what a scam!

  • Artfull-dodger26's avatar
    Artfull-dodger26
    Seasoned Rookie
    25 days ago

    Hi EA_Claus​ ,

    Just following up on this, as it’s been about a month and I haven’t received an update yet. I’m still experiencing the same issue on PS5. Please let me know if there’s any progress or if you need anything else from me.

    Thanks

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