Ideas

Capt-Pella's avatar
Capt-Pella
Seasoned Novice
1 month ago

I can’t redeem an evolution that was rewarded to me from the season premium pass

When I logged in yesterday I had many players and evos and other season premium pass rewards waiting for me. Since, I have not been able to access that part of the game for a while I guess it just re...
achievements
connectivity
crashing
evolutions
missing content
multiplayer
playstation
progress issue
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
16 hours ago

Hey atgawes​,

Which pack is giving you issues exactly, and what happens when you try to claim it?

Are you able to claim it via the web/companion app?

atgawes's avatar
atgawes
New Spectator
10 hours ago

HeyEA_QueenBee​ 

Thanks for your quick response! The following is a screenshot from my FC Companion app showing what pops up when I try to redeem it. Trying to redeem the evolution card doesn’t work from either the app or the ultimate team account from my PS5.

 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    8 minutes ago

    atgawes​,

    Looks like this is a common issue at the moment that the studio is working on. I'll merge your thread with our megathread on the issue. Thank you for raising it! 🙂

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