"Unable to connect to EA servers" isolated to my account only
Platform: PS5
Game: EA SPORTS FC 26
Mode affected: Clubs only — all other modes (Ultimate Team, Kick Off, Career Mode, Rush, etc.) work normally
Issue:
When I try to enter Clubs, I get the error: "Unable to connect to the EA servers. Please check your internet connection and try again." This happens every time, consistently, only in Clubs.
Troubleshooting already completed:
- Confirmed NAT Type 2 (not Type 3)
- Unlinked and relinked EA account from PSN
- Deleted and resynced local saved data
- Rebuilt PS5 system database via Safe Mode
- Checked date/time (set to automatic/network time)
- Tried alternate DNS (Google/Cloudflare)
- Fully power-cycled router/modem
- Tested a different PSN/EA account on the same PS5 and same network — Clubs worked fine on that account, which confirms the issue is not my console, network, NAT, or ISP
Conclusion:
Since the problem follows my specific EA account regardless of network or console, this points to a server-side issue with my Clubs profile — possibly stuck, corrupted, or failing to sync on your end. Please investigate and reset/resync my Clubs profile server-side.
