Forum Discussion

jengcat's avatar
jengcat
Rising Newcomer
2 days ago

Unable to connect to the EA servers for 2 weeks

It has been more than 2 weeks that I am unable to connect to the game on my PS5 consoles. I have checked all my connectivities, and re-downloaded my game like 5 times and still unable to connect. ...
connectivity
crashing
login issue
playstation
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
24 hours ago

Hey jengcat​ have you tried a different connection to see what happens?

Using your phone as a hotspot to test is a worth trying.

Darko

chi33091's avatar
chi33091
Newcomer
22 hours ago

I got the same problem and I can connect to the server by using my phone's hotspot. So what is the problem of that connection problem?

I cannot use my hotspot to connect for the whole day.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    21 hours ago

    If it works with your phone as a hotspot chi33091​ then it means the issue is with your network or ISP so you will need to troubleshoot it and speak with your ISP about it.

    Darko

    • hugo17655's avatar
      hugo17655
      Newcomer
      20 hours ago

      I have tried to use hotspot as well, and it works, however i did troubleshoot for so many times, there is no reply for me

    • chi33091's avatar
      chi33091
      Newcomer
      7 hours ago

      I can always connect to FC25, even now. But I cannot connect to FC26. I don't think the problem is with my network.

      Can EA fix it as soon as possible? Thank you. 

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