Wrongful Ban
Hi all, really looking for some help here from the community or anyone at EA who might see this. I was wrongly banned about 3 weeks ago and have had no success trying to get unbanned. I have filed mu...
Forum Discussion
Hi, thank you for taking the time to respond to me. So because I kept getting the same auto generated response after clearly explaining the reasoning for my ban being incorrect, they closed my case. Are you telling me now there is nothing I can do because they limit the number of appeals you can submit? This is very frustrating and there has to be an alternative route to get help for this. Please let me know. You are a community manager you must know another way.
EA_mplsnow
Community Manager
Community Managerjmwm2310 A quick clarification: cases are closed after reaching the maximum number of appeals and manual investigations allowed under our Terms of Service, which is a human-led team and not an automated system.
I understand this is a frustrating situation. Unfortunately, appeals are handled by that team alone, and there are no alternative routes available once they deem the case closed. We can't help with account actions here on the forums, I'm afraid.
So essentially, I am banned forever because there is no route to contact anyone from EA now that I cannot appeal any further?
jmwm2310 You miss the point.. you can appeal plenty of times but they couldn’t care less. This moderator who’s “assisting” you is lying to you about it being an human led investigation. Even on my 5th appeal, they mailed the same thing word by word just as the first mail no clarification only what they think is right under a violation criteria. There’s plenty of bad devs its a tough job but there isn’t much like ea; theyre monsters. They sold this dream where they’ll listen to the community and make a polished game and took random surveys that was 5months ago. And for the ticket market, i guess it has to be an old ea account or diff region which u can try with vpn but i have no clue which region works so thats upto you but outcome is inevitable.
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