The game won't start completely. It starts with this EAanticheat, then it starts but only in a partially opened window and is completely black. It locks up my mouse, I can't move it at all, and then it crashes and returns me to the EA app. Help, I don't know what to do. I've been trying to do anything for months.
Community ManagerI have moved your post from the Polish EA Forums to the English EA Forums, since this is the language you posted in.
Could you tell us which troubleshooting steps you have already taken? Perhaps a DxDiag report would be handy to see what is causing this issue.
I tried repairing the game in the EA app, it didn't work, then I tried uninstalling and reinstalling, it didn't work either, I deleted the game folder to create a new folder, still nothing, I repaired EAanticheat and nothing, I also tried doing some things with AI but that didn't help either.
Community ManagerGotcha BKremalk20090427
Thanks for your reply, you're after a few steps so far. Let's have a look at the DxDiag report, to see if there are any clues over there that might be causing this issue.
How to diagnose game issues on your PC using DxDiag
Create this report and attach it to your next reply here.
Thanks
Sorry I forgot to check the DxDiag last time.
