Forum Discussion

Malektheworld's avatar
Malektheworld
New Novice
1 month ago
Solved

Connection to ultimate team is not possible

Since Friday until today, I have been completely unable to even open the game properly or access Ultimate Team. This issue has now lasted several days with absolutely no solution.

  • Hi there. Thanks for reaching out.  Try deleting all your squads through the web/companion app. Not the players, just the squads. You may need to also create an empty squad after that is done. Try it out and let me know what happens. Thanks!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi there. Thanks for reaching out.  Try deleting all your squads through the web/companion app. Not the players, just the squads. You may need to also create an empty squad after that is done. Try it out and let me know what happens. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Great! If you have any other issues, reach out again. Good luck and have fun!

Featured Places