Missing Icon Swap Tokens
I’m missing 2 Icon Swap tokens. I was very careful and definitely didn’t give any away or submit them by mistake.
Because of this, I now have to win another 10 Champs matches to get R9, which is really frustrating.
Has anyone else had this issue, or does anyone know how to fix it? Any help would be appreciated.
I have the same problem. I had been grinding swaps to do Ronaldo. After submitting the first R9 sbc I was suddenly 2 tokens short.
anyone got any update from EA or are they giving us the cold shoulder as usual
This has took us all so much time and all being excited to use R9 for us to be given the cold shoulder after tokens just disappear. If compensation was ever deserved its now as 4 weeks have been wasted
Ea keep giving me cold shoulder and saying that they are looking into it and then email me again a few days later saying that I am not eligible for compensation even though I definitely haven’t put them into an sbc or discard them! They have just disappeared in my club without me doing anything!
Everyone needs ea to give compensation! It feels like we all have done all work for no rewards and that’s wrong of ea to do!
Community ManagerHey everyone!
Thank you for your reports. It would be helpful if all of you could provide some additional information in order for us to look further into this.
Platform PS4
Jeff_rey83
0800 GMT 02/03/26
I am not sure what tokens are missing as I auto submitted squad 2 of Ronaldo so it was meant to take 8 and not sure which tokens it took, but I know there are 2 missing because I completed 19 of 20 tokens the only one I didn't get was Rares Burnete for the first 10 Champ wins. The 9 I have left are
Palumbo, Haidara, Mendicino, Maamma, Delpupo, Belhadj, Blair, Swierot, One
As this is seen to happen to multiple ppl its definitely a game error and not individual errors. Everyone here put alot of time effort in and expect this to be resolved ASAP as its unfair the rest of the community get to use their rewards. Ive been looking forward to using R9 for few weeks so it very frustrating when finally get the tokens
EA_Vendcera Found 2 I was missing from Belgium Pro league same as gorkempapahet sure I didn't put them in a SBC. Vlieger and De Meyer.
classic. this is classic EA behavior. they always say the team is looking into it, but then after a few months, everyone forgets about it and nothing is done. i also completed all the tasks, but my two tokens disappeared from the first round.
PlayStation (5)
ameliabanaszak on PSN, szybkiban on EA - accounts are linked
around February 21-22.
I completed all 20 tasks, but I don't have the tokens: Ryan One and De Meyer
PS5
BPGILLY
Feb 20th to 21th around 11pm irish time
2 icon swaps missing not sure which ones as i submitted 11 into first park of R9 and now left with only 7, i've completed all swaps and didnt put them into SBC as i only do 83x14 and players which dont require bronze players
