My players have 0 ball control

When my opponent receives a pass, it's like his shoe is coated in Gorilla Glue.

When I receive a pass, it's like the ball is made out of rubber and my player's leg/foot is a sledgehammer. Even when I use R1 and L1 dribbling, it feels like my player is doing knock on dribbling. I see my opponent take control of his CDM/CB and charge toward my player in possession (approximately 20 feet away). I shift the stick to one side or the other, but my player won't change direction because he has already committed to losing the ball (keep in mind that it feels like my player had 1-2 real time seconds to change direction). This happens when trying to pass as well. All of my players are all rated 85+.

Is this bad connection or something else? What buttons do you press when receiving a pass to ensure it doesn't bounce around? Do you tilt the left/right stick in any direction? Should I be using skill moves when my opponent charges in like that? If so, which one(s)?