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xoWoolley's avatar
xoWoolley
New Novice
1 day ago
Solved

Pack luck based on where you live and is not random

I have been discussing an issue with an EA advisor regarding the current TOTW pack issue and he has confirmed more than once that your pack luck is increased based on the server/region you're playing...
discussion
packs
sbc
  • EA_Mako's avatar
    EA_Mako
    23 hours ago

    Hey xoWoolley​,

    These probabilities are the same for everyone as you can find with the "View Pack Probabilities" option in-game on relevant packs.

    This advisor is saying there is no individual or account "pack luck", not that it changes from one server or region to the next. The game(what they're referencing as the server) determines the odds of receiving a particular item, which is seen in the "View Pack Probabilities" option. It's not affected or influenced by an individual account.

    You can see more information about this here for official details on the system. Advisors would not have any special or separate insight into how this works I'm afraid, sorry for any confusion.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
23 hours ago

Hey xoWoolley​,

These probabilities are the same for everyone as you can find with the "View Pack Probabilities" option in-game on relevant packs.

This advisor is saying there is no individual or account "pack luck", not that it changes from one server or region to the next. The game(what they're referencing as the server) determines the odds of receiving a particular item, which is seen in the "View Pack Probabilities" option. It's not affected or influenced by an individual account.

You can see more information about this here for official details on the system. Advisors would not have any special or separate insight into how this works I'm afraid, sorry for any confusion.

xoWoolley's avatar
xoWoolley
New Novice
23 hours ago

I would like you to explain 2 things to me. Why have you so quickly come to the defence of your co worker who has clearly stated something very differently. He said what he said either he is an incompetent or he is telling the truth and you're covering for him. I would ask for you to explain why he has said what he has said to me?

But when I make a post about opening a TOTW pack today and getting gold cards you're not bothered. Double standards is concerning trying to cover up what he said but you cant even be arsed to look elsewhere or address any other issues that are raised

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    22 hours ago

    xoWoolley​ I don't have any information on that currently, but I do on how this system works. That's really it.

    I couldn't tell you why a different person would phrase things as they had, but please feel free to head back through your case history page if you'd like to leave feedback on a specific advisor or chat. This works as described in the actual article I've linked above, anyone stating otherwise is mistaken I'm afraid.

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