Player Pack Rewards Missing from Ultimate Team Store – Objectives & SBCs

Problem

I am experiencing an issue with EA SPORTS FC 26 Ultimate Team where Player Pack rewards that I earned from completed Objectives and SBCs are not appearing in Store → My Packs.

I successfully completed the required Objectives and SBCs and claimed the available rewards. However, the Player Packs I earned were not added to my My Packs inventory.

This issue is affecting rewards from both Objectives and SBCs, not just one specific reward.

Troubleshooting Already Completed

I have already tried the following:

Restarted Ultimate Team.
Completely closed and restarted EA SPORTS FC 26.
Restarted my PS5.
Checked Store → My Packs multiple times.
Confirmed that the Objectives and SBCs were completed and the rewards were claimed.
Waited more than 24 hours, but the missing Player Packs still have not appeared.

Other packs are still visible in My Packs, so I can access the Store and Ultimate Team normally.

Important

This does not appear to be a simple delayed display issue because the rewards remain completely missing after more than 24 hours.

I would like EA to check my Ultimate Team account inventory and reward-delivery logs to verify whether these Player Packs were successfully delivered to my account.

If the rewards were not delivered correctly, please restore the missing Player Packs to my account.