[Asking for Information] Last Transaction Still Processing

I can’t purchase on my phone but can do it on ipad please help me to purchase pack on my phone. Thank you

Can't buy fifa coins

UID 375729036871364608 

USING A IPHONE 14 pro max 

No updates pending 

Tried all the other steps first hasn’t worked so far 

I currently have the same issue. I haven’t been able to purchase anything in game since September 30th. As it informs me it is still processing the previous transaction. I have spoken to the community service in game, however everything they have suggested hasn’t worked. Please see the below photos.

Hi @suthin67 @cbrvw58wd3zx 

Would it be possible to get the following information?

• Player ID (Select the setting icon > UID):
• Are you getting an error message? (If so what is it?)
• What Device (make/model) are you using?
• If possible, share a Screenshot or Clip...
• Do you have any device or app updates pending?

• Player ID (Select the setting icon > UID): my Player Id is 588376145345171456
• Are you getting an error message? (If so what is it?) as I put in a previous message on this board I am getting a purchase failed, the last transaction is still being processed message. However my last purchase on the game was the 30th September. I have made other purchases on other games recently which have worked fine.
  
  
• What Device (make/model) are you using? iPhone 11 Pro
• If possible, share a Screenshot or Clip...
  screenshot is attached
• Do you have any device or app updates pending? No software and everything up to date.
• i recently went through deleting the app and re downloading, re signing into my account, restarting my phone, clearing my safari history, changing my Wi-Fi/mobile data. Nothing has unfortunately worked. 

@EA_IlliumI am also having the same issue

UID: 576442631847809024
Error Message: Purchase Failed, the last transaction is still being processed.
Device: IPhone 11
Updates pending: I don’t have any updates pending

UID: 398972149971759104
Error Message: Purchase Failed, the last transaction is still being processed.
Device: iPhone 12 Pro Max
Updates pending: I don’t have any updates pending