Ban

And I spoke to your support many times, and they all said that I didn't violate anything by getting my email and checking it, so why shouldn't I be able to log into my account in the game now?

Thanks, but the problem still persists. I logged into my account in the game, but it still says in the (penalty history) section that there is no history available, but I'm now banned and it can't be fixed, and for no reason.

My Email is [edit: email address removed]

Hey 05mkq641adn5​. Unfortunately, we don't have access to the details of your ban, but our dedicated team is here to help resolve any disputes. Here are the steps you need to follow to reach them using the web form: 

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