Community ManagerDid you complete the Kick Off Missions on your main account before the TOTY event started? If you already claimed the Day 7 grand prize, the Kick Off Missions won’t be available anymore.
I am reporting a clear account-level discrimination regarding the TOTY Kickoff Missions. I have provided all technical details to the Help Desk, but I am being looped by bots asking for device info I already sent.
The proof of the bug is undeniable: The missions work perfectly in Guest Mode on the same device, but they are missing on my main active account. Furthermore, friends who are far less active in the game have the missions, while loyal, daily players like me are excluded. Is EA intentionally punishing active players or is your database flag system simply broken? We need an immediate account-side fix and an explanation for this negative discrimination. Stop the bot replies and escalate this to a specialist!
Community ManagerCommunity Manager
