[BUG] TOTY Midfielder Dice cannot claim reward

I spent tokens, got a number on a dice, clicked on it and landed on a tile which has a reward.  

But I can't claim it. 

Tried again and used the special pack to pick a number, clicked on the token to land on a tile with rewards.

Still can't claim it.  What's happening EA? Note that these were my first turns.

I have clearly landed on the training transfer point but can't get the reward! Please help, ive not had any of the rewards I landed on 

This is a quite simple method which should count the steps without overlooking "special" fields. They are not able to do that properly.

I ran into the same issue in the 2nd run and I managed to record a video on the third run. I was supposed to get a draft ticket the first time it happened, then 800 gems on the one I managed to record. How can I attach the recording?

Please I was supposed to be given 150 rank up points but you only gave me 1000 coins💔

I should get a ticket too but I only got 1k coins, EA please give it back 

same here 

If the video file is too large to attach, you can upload it to YouTube (or a similar service) and share the link here. Thanks for your support! 

The team will review this on their end to confirm whether all rewards are being granted correctly.

I dont receive a draft token