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2eqm5mueemzb's avatar
2eqm5mueemzb
Newcomer
1 month ago

Fc mobile fix the Lag's & bugs

Fix the in-game lag and bugs i can't play smoothly. My 56.459k gems are gone i don't even spend gems. I lost 49.261k gems today please fix this problems..

android
freezing

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi, sorry you’re dealing with these issues. To help look into it, can you clarify a few details for us?

    • What device are you using, and what OS version is it on?
    • When does the lag happen most often: menus, matches, specific modes, or all the time?
    • Are you playing on WiFi or mobile data? 
    • Did the missing gems disappear after a specific action, such as logging in, opening packs, claiming rewards, or restarting the game?
    • Are you logged into the correct account?

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