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y_zalos220's avatar
y_zalos220
Newcomer
3 days ago

FC Mobile stuck on black screen after latest update

Subject: FC Mobile stuck on black screen after latest update

 

Message:

Hello,

 

After the latest FC Mobile update, the game no longer launches on my device.

 

Device: iPhone 15 Pro Max

iOS Version: 26.2

 

The game worked perfectly before the update. Now it gets stuck on a black screen with the stadium icon and never loads.

 

I already tried reinstalling the app, restarting the device, checking storage, and disabling VPN.

 

The issue does NOT happen on older devices (iPhone 11 works fine), which suggests a compatibility bug with newer devices or iOS 26.2.

 

Please investigate and release a fix as soon as possible.

 

Thank you.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Thanks for the report. Could you please confirm you’ve tried all the troubleshooting steps in this list, just to make sure nothing was overlooked? Have you also tried increasing the free storage space, just in case? Does it show any pending updates on the app store?  

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