Forum Discussion

mnn7xa6k36cj's avatar
mnn7xa6k36cj
Newcomer
6 months ago
Solved

help

Hello admin or FC Mobile Indonesia manager, I want to report that when I download the FC Mobile APK, it always gets stuck on the loading interface, even though my phone and network are supported. Why is this happening? 

 

android
crashing
freezing
  • EA_Pulsar's avatar
    EA_Pulsar
    6 months ago

    hey mnn7xa6k36cj​ If your FC Mobile account was linked and your progress was saved, you can try deleting and reinstalling the app from the Google Play Store, then logging back in with the same account.

    You can also check this post for more troubleshooting steps.

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 months ago

    hey mnn7xa6k36cj​ If your FC Mobile account was linked and your progress was saved, you can try deleting and reinstalling the app from the Google Play Store, then logging back in with the same account.

    You can also check this post for more troubleshooting steps.

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