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3tjqa0sk79hj's avatar
3tjqa0sk79hj
Rising Newcomer
1 month ago

My Ronaldo Nazário 115 OVR disappeared

,

 

Today after logging into my account, my player Ronaldo Nazário 115 OVR disappeared from my squad and was automatically converted into Training XP.

I did NOT use him in training or exchanges. This happened right after I logged in, so it seems to be a server sync bug.

 

Please check my account and restore my Ronaldo Nazário 115 OVR.

 

Here are my details:

 

Missing Player: Ronaldo Nazário 115 OVR

 

Issue Time: After logging in today

 

Problem: Player disappeared and turned into XP automatically

 

I didn’t use him in any training or exchange

My id :619245825069015040

Thank you

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi there. We're not able to help with missing content over the EA Forums. An advisor will need to investigate this. Please use the 'Contact us' button at the bottom of this page to open a case. Thanks!

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