Solved
Purchase bug - Purchase failed
Yesterday I bought something from the shop, but I didn't get it.
Hi. Welcome to our forums. Could you first try restarting the game and your device, then log back in and check if the purchase appears? If the issue persists, please follow the steps in this guide:
If you still haven't received your purchase after that, please contact the in-game Customer Service team via Settings - Customer Service for further assistance.
