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tcmcw5hdcz45's avatar
tcmcw5hdcz45
Seasoned Newcomer
2 days ago

Re:Unable to Access "Extra Time" Mode in FC Mobile 25

Hello EA Team,

I'm experiencing an issue in FC Mobile 25 where I'm unable to access the "Extra Time" section. Whenever I try to open it, I receive an error message that says:  "Sorry, something went wrong. Please try again later." I am facing this issue from last 5 days. I would also like to request some compensation, as I was unable to open the Extra Time Pick last week, which caused me a significant loss.

I have already tried the following steps:

Restarted the app

Checked my internet connection

Cleared the app cache

Made sure the game is up to date

Despite these steps, the issue still persists. I would appreciate it if you could look into this and let me know if there's a fix or if it's a server-side issue.

My game details:

EA ID : tcmcw5hdcz45

Username: cvbb

UID : 943097671799140355

Device: Poco X6 Pro

OS: Android 15

Region: Indonesia

Thank you for your help.

Best regards,

[cvbb]

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