Forum Discussion

wa6bg5xc44sj's avatar
wa6bg5xc44sj
New Novice
7 hours ago

SUSPENDED! MY FC ACCOUNT IS SUSPENDED, I NEVER CHEATED!

MY FC MOBILE ACCOUNT IS SUSPENDED, WHILE I DID NOTHING WRONG AND NEVER CHEATED!! I'M SUSPENDED AND I CAN'T SEE MY FC MOBILE UID. How is EA responsible for its players?

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hi there. We're not able to help with banned accounts over the EA Forums. You'll need to submit a dispute to have the sanction reviewed. Instructions for that can be found in this article.

  • wa6bg5xc44sj's avatar
    wa6bg5xc44sj
    New Novice
    6 hours ago

    I have made a report, 13 days ago, and until now there is no solution, so please open my account immediately

  • wa6bg5xc44sj's avatar
    wa6bg5xc44sj
    New Novice
    6 hours ago

    You can see my nickname in the game, right? So please solve my problem immediately, because I, as the league leader, made my league stop, and my friends can't play the league.

  • wa6bg5xc44sj's avatar
    wa6bg5xc44sj
    New Novice
    6 hours ago

    I never used cheats, and my penalty history is clean of cases, so why did EA give me a suspension??

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    You can submit another dispute if you haven't had a response in 13 days. I'm sorry, but there is nothing we can do to help over the EA Forums.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    We can't help with banned accounts here. You'll need to submit a dispute and wait for Terms of Service to respond.

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