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24j50hmjlc6b's avatar
24j50hmjlc6b
Seasoned Newcomer
3 months ago

Why can't I claim the Black Friday login reward?

Why can't I claim the Black Friday login reward? I have completed all my other tasks, but I can't complete the login task. Human assistance needed.

5 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi 24j50hmjlc6b​

    Could you try opening this calendar tab and claiming the daily login for the next day or two and seeing if it helps the login counter move up?

     

  • 24j50hmjlc6b's avatar
    24j50hmjlc6b
    Seasoned Newcomer
    3 months ago

    No, I have to wait until the next day to claim the reward from the previous day.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Sorry, 24j50hmjlc6b​, my wording was poor there. I meant for the next few days, try claiming the daily login from the calendar tab and checking if that's helping the login counter track your logins. 

  • 24j50hmjlc6b's avatar
    24j50hmjlc6b
    Seasoned Newcomer
    3 months ago

    I have tried, but it still doesn't work, I think this is a bug

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