I purchased the 2x top up fc points 2,000 for 11 dollars or ₹999 but did not receive it.It shows that it debited my money.
Community ManagerI bought 2000 fc points on the x2 section for £10 2 days ago and I still haven't received them. Proof of purchase attached along with what I tried to buy.
EA Staff (Retired)Hey @v9lfdihcy94x If you are still missing your purchase after 24 hours please reach out to our support .
I have already done that many times they told me to come on here for help. This is getting ridiculous now it's been 2 and half days since I paid for something without receiving it.
Did they give you a refund because I haven't had 1, it's hard enough to even get a reply out of them never mind money that they owe us....!!
@mendozzamagic @Mendozzamagic : They are still not sorting out my refund, they either send me here or ask for screenshots of my purchase and proof etc that I've sent them multiple times. I've been waiting to get what I bought or my money back for 5-6 days now.
I have not received my 2k fc coins and it’s been 2 days I have proof and what do I do is fc scamming me btw this is fc mobile
Community Manager
