Community ManagerHi i437uks3ka4d,
I've merged your post into this thread with other reports. Here is the latest:
If you claimed Blanc during the Star Signings, then you are eligible for the make-good.
Send me a DM titled 'FCM - Missing Make-good for Blanc Glitch' with your UID, screenshot, and Device Info, and I'll pass it on to the team looking into this.
Please don't share your UID in the thread to keep it safe. We'll edit those out to protect your info.
If you're eligible, follow those steps I shared.
- EA_Lanna
You told me to send you a message in DM, and I did. After that, you asked for my UID and device information in DM, and I provided those as well. But since then, I haven’t received any reply. My problem is still not solved, and I have been waiting for a long time.
Community ManagerHi i437uks3ka4d,
Sorry, I can't always get back to DM's (I get a lot of them), but I did see your reply, and I have passed on your information as well.
I haven't heard back on it yet, but when we do, we'll loop back in with you.
- EA_Lanna
Brother, did you get it?
