Need Help: My FCM Account Disappeared and Apple ID Linked to Wrong Account
Hello everyone, I need help with my account issue.
In less than 24 hours, my first FCM account (linked to my Apple ID) suddenly disappeared.
After I tried to move my second FCM account (linked to my EA account) to my first account, the Apple ID became linked to the second account instead.
Now:
- My first account is missing
- My Apple ID is linked to the wrong account
Account details:
- Name: Damian
- UID: removed
- Platform: iOS / Apple ID
Is there any way to unlink the Apple ID from the wrong account and recover my original account?
I would really appreciate any help or suggestions.
Thank you!
Ok - so a couple of tips
1 - never post your user id on a public forum, it could allow people to gain access to to your account
2 - not a good idea to try and have two FC Mobile accounts on the one device, it creates complications and generally ends up with you overwriting one account with the other.
if you want two accounts, generally best to use two devices and two different linking methods (I have my test account on my wife’s iPad … when she lets me use it)
3 - you have your original account user id - contact customer service either via the in game settings menu (albeit with the new account) or via ea help website and see if they can unlink and reinstate … chances are you have just overwritten it and it is lost, but there is no harm in trying
