Forum Discussion

Rising Newcomer

22 days ago

Solved

[FCM] Ban Appeal

Subject: Appeal for Account Suspension - yzn (*snip*) Dear EA Support Team, I'm writing to express my sincerest apologies for using a freezing tool in EA FC Mobile, specifically for compl...

android

EA_Lanna
21 days ago
Hi 3wdtr7w74ynt,

Sanyosa is right. We can’t handle bans or appeals through the EA Forums.

Our Terms of Service team can take a look into a ban or suspension for you. It sounds like you're aware of what caused the ban, but if you believe there was some sort of mix-up in the application of that ban, send an appeal and it'll reach them.

This guide will help you learn how to reach out to them and includes some advice on filling out the web form to appeal to it.

Get information about EA Account locks, bans, and suspensions

- EA_Lanna

EA_Lanna

Community Manager

21 days ago

Hi 3wdtr7w74ynt,

Sanyosa is right. We can’t handle bans or appeals through the EA Forums.

Our Terms of Service team can take a look into a ban or suspension for you. It sounds like you're aware of what caused the ban, but if you believe there was some sort of mix-up in the application of that ban, send an appeal and it'll reach them.

This guide will help you learn how to reach out to them and includes some advice on filling out the web form to appeal to it.