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Ludens997's avatar
Ludens997
Seasoned Newcomer
22 days ago

Fix lag in the Latin America region

The game stays with Lag most of the time, the joystick feels slow and heavy , players are slow and collide with each other , they miss passes, balls bounce off them , defenders just run after the opponent don't make any tackle to steal the ball , the game has been like this for a month now please fix that.

8 Replies

  • dzrtr's avatar
    dzrtr
    Seasoned Veteran
    16 days ago

    Regarding your specific connection, it's important to understand that speed tests only measure the capacity between your device and a speed test server, typically located within your service provider's data centre. Beyond that point, your provider relies on peering and upstream connections to reach other networks and hosts, including the servers used by EA. However, speed tests DO NOT reflect the quality or capacity of those routes or the final destination servers used by the game.

    Since EA has not publicly disclosed the locations or IP addresses of their servers, the only way to trace your data path would be to analyze your own game traffic (packet sniffing) and perform detailed network analysis—something most users won’t or can’t do. Your opponent is likely facing the same limitations. At the end of the day, we have to rely on EA as well as Internet Providers to properly manage and scale their router/server infrastructure or interconnecting fibre optic links.

    So the point is, your speed test will not rule out the network being a problem, whether its you vs your provider vs upstream/peering vs EA servers,  especially when you are playing H2H games. it will only tell you that your connection is or isn't congested to your service provider's network kit. If you lag playing PVE (offline games), then i would be looking at the device and game issues.

    Regarding mobile performance, I previously used the Galaxy S20 Ultra and never experienced device-related issues. Any lag I encountered was due to network routing problems—specifically between my provider and EA’s servers, not the phone itself or my network specifically.

    As for the in-game flaws, logic issues, bugs, and crashes—that’s an entirely different discussion. One thing’s clear: the game today is nowhere near the quality of Seasons 3 to 5 under FIFA Mobile.

    So this is a rather complex problem to tackle, where all parties need to understand their role, and also they need to want to work on it collaboratively. Otherwise, it will be best effort from everyone, and experience will be far from what's advertised (this goes across the board, not just FCM or EA specifically).

  • m3thodmn's avatar
    m3thodmn
    Rising Vanguard
    16 days ago

    I am not trying to undermine EA. I just want to find a solution to my problems and make them aware that there is an issue with the game that more and more players seem to have. The thing is that they don't give us an answer to our problems. At least tell us the minimum requirements for the game. This way I would know if I should quit playing the game or no. I have a decent phone( Samsung S20), eero pro 6s as a router and this is my internet speed( attachments) which again should be decent. That's why I don't understand what is happening, because although I upgrade my network the gameplay remains the same. Is like I am having a delay. I can't dribble, my passes are intercept while I am not able to intercept and balls pass through my players, I am always outrun and players just sit on the pitch without making forward runs or return in defence. And I can see the difference in the other teams.

  • dzrtr's avatar
    dzrtr
    Seasoned Veteran
    17 days ago

    It doesn’t matter whether it’s a game like FCM or professional software like Adobe Premiere—there are always two sides to the code. EA is responsible for the game itself (logic, design, code, AI, etc.), while OS-level issues fall to the platform developers like Apple or Android. On top of that, developers also have to account for a massive range of hardware configurations, which adds yet another layer of complexity.

    The same logic applies to network issues. Some problems are on EA’s side, others on the ISP, but a significant chunk comes down to the end user's own setup. Many of the complaints seen here come from unrealistic expectations—someone buys a $200 budget phone, connects it through a cheap modem and basic Wi-Fi, and expects flawless, high-end performance. That’s just not how things work. Lower-end hardware means mid to low graphics settings, and network performance will reflect the quality of both the gear and the service. In IT and networking, better performance generally comes with better specs—and those don’t come cheap.

    If actual progress is the goal, the feedback needs to be focused and actionable. Technical issues should be separated: one thread for bugs and design flaws, another for network or performance concerns. And most importantly, that feedback should be structured, backed by evidence, and include concrete examples. Throwing out blanket complaints without first ruling out issues on the user's own end doesn’t help—and it only makes it easier for the real problems to get ignored.

  • m3thodmn's avatar
    m3thodmn
    Rising Vanguard
    19 days ago

    I understand your point of view and you are 100% right but they are not selling an exclusivist product like I don't know, Adobe Premier, that is only for professionals. Its supposed to run on a phone. So how much is our fault or EAs fault I don't know. All I know is that if they don't do something they will start loosing customers.  And I think it got worse since the release of beta version. I also saw they try to implement a new anti-cheating system. I don't know how is that affecting the servers. Do you have any ideea what are the network requirements to play the game. I see you have a lot of knowledge about network. I currently have a 150 mbs download, 30 mbs upload and latency 13.

  • dzrtr's avatar
    dzrtr
    Seasoned Veteran
    19 days ago

    You're right about several things:

    - The game should be properly optimized for low- and mid-spec devices. Most players aren’t sitting on flagship phones with top-tier specs. That’s just reality.

     - No, we shouldn’t be treated like beta testers — but with Agile development and MVP-style releases, that’s exactly what we are now, whether EA admits it or not.

    - Yes, phones and mobile networks have improved over the years.

    - And yeah, a lot of the current issues weren’t around back in the day.

    The AI, in-game logic, and some of the design decisions are just bad. They are a far cry from what older versions of the game used to deliver when Torb was around. For long-time players, the downgrade is glaring, but the new wave of players sing praises, so yeah, go figure.

    But here’s what’s often ignored or misunderstood:

    - The mobile landscape is an absolute mess. There are thousands of hardware/software combos, especially on Android — different chipsets, OS versions, custom skins, you name it. Back when things ran smoother, the tech stack was simpler and the user base was smaller. Now it’s a compatibility nightmare, and that’s just the reality devs are stuck with (I have dealt with interoperability issues with the chipsets and software, not fun, and even Freddy Krueger would have nightmares).

     - Internet infrastructure hasn’t magically overcome physics. More bandwidth doesn’t mean lower latency. Photons sent down the fibre-optic feeds are still bound by the speed of light, and every router/switch between you and the server adds more delay. Where you, EA’s servers, and your opponent are located will affect performance. EA can improve things with better server placement and capacity — and to be clear, they’ve done an average job of that at best — but they can’t fix the fundamentals of how the internet works which most of the complaints on the forums are.

    - Most people’s home Wi-Fi setups are garbage. They use whatever modem/router combo the ISP threw in for free, leave it at factory settings, fighting for free overloaded channels even if the access point is in sight and wonder why they’re lagging. If one is still running on a congested 2.4 GHz signal in 2025, that’s on them. It’s not just games — the entire network experience is being throttled by their setup.

    Bottom line: Yes, EA deserves heat for FCM in its current state — they’ve dropped the ball in multiple areas, especially average design (this TOTS event is a joke IMO), server dimensioning and general playability compared to the past. But if we’re going to talk about lag and performance, we have to be honest: a lot of the blame also falls on players who haven’t done the bare minimum to optimise their end. EA only controls a slice of the full equation.

    Complain, yes — but make sure that people are aiming in the right direction after they actually rule out their end and they need to be constructive. Otherwise, it's just noise.

  • m3thodmn's avatar
    m3thodmn
    Rising Vanguard
    20 days ago

    Yes, I know your post, but I hope if more people complain about this issue they will do something. Regarding the factors outlined EA's control, this is a mobile game for which more or less I am paying. EA didn't hire me to test or be part of the game so it's their job to optimise the game for the medium user. I can't go and buy expensive equipment just to play a MOBILE GAME(although I just did) and I want to be able to play the game anywhere in the house. Now I am no expert but I don't think is normal that I can't control my team when I am playing with 15-30ms. This game has what? 10 years? Phones and networks evolved and I don't remember having this issues 4 or 5 years ago. Lower the graphics down. It's stupid to have the option to play with such high graphic quality but not to be able due to the network. So what's the point having it? Maybe the AI system that they implemented it's also part of the issue. What I also noticed is that they pair players based on the gameplay settings. So if you have the fast charging bar on they will pair you with people that also have it on. All the complaints are not because we hate EA, but because we really enjoy the game. And in the end they sold us a product that we can't use. 

  • dzrtr's avatar
    dzrtr
    Seasoned Veteran
    21 days ago

    The old, potentially overloaded servers versus the home internet/WiFi issues debate.

    I've explained the network side of things (see the link below) – this might help you understand some of the challenges across the board. This isn't to excuse EA, but there are many factors outside of EA's control that most players may not realize. That said, EA could improve server dimensioning, as issues become noticeable during weeks when VSA/H2H is part of the daily/weekly quest/grind.

     EA: PLEASE Improve H2H Play | EA Forums - 12037788

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