Forum Discussion

icu0a2twqvkp's avatar
icu0a2twqvkp
Rising Newcomer
26 days ago

Hi I have a big problem with the game I bought the star pass?

Hello I bought the star pass in game and I didn’t get it can u help me or refaund my money ?

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hey there. Have you already tried restarting your device to help synchronize your account? 

  • icu0a2twqvkp's avatar
    icu0a2twqvkp
    Rising Newcomer
    25 days ago

    Hi yes I did but still I didn’t get the star pass … I bought it again .. can I have the refund or maybe fifa points instead of that cuz I but again because I need it …. I don’t know what to do more I restarted the game I even deleted the game and downloaded back and still nothing and I was forced to buy it again 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Please use the in-game Customer Service tab in the Settings menu to contact the team so they can review your account. 

     

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