Forum Discussion

pwfeij132rlm's avatar
pwfeij132rlm
Newcomer
1 month ago

Game Crashing and disconnection issue.

I have been facing this issue from last 2 months,

That when i play h2h matches my ping starts fluctuating and some time its crashes and some time i got disconnected before the match even start. I have check my network too and its working properly during crashing and disconnections most of the time, even i have tried on different devices too but their also i hve got this same issue.

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey pwfeij132rlm​. Would you say this issue happens more often when you’re playing on Wi-Fi or on mobile data? If you’re using mobile data, are you able to test it on both 4G and 5G to see whether that makes any difference?

  • iiw63scuun0c's avatar
    iiw63scuun0c
    Newcomer
    15 days ago

    Hey,

    This happens to me as well. It feels as if the internet speeds are inadequate. I tried this is 4G, 5G and wifi as well, and all the while the ping fluctuates and the game is awful. I reinstalled the application, but issue happens to be there. I now stopped playing the game and installed efootball. It performs wonderfully. Btw, mine is an iPhone 14 (if that helps).