Forum Discussion

6d4b5804eaa4dec's avatar
2 years ago
Solved

Get gems

I cant enter the get gems mode. Before i have ho there and played some other games yo collect gems but now its dhow me this massage and i cant fo anything. Please help me to fix it. 

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  • Sanyosa's avatar
    Sanyosa
    2 years ago
    @6d4b5804eaa4dec7 So did you do this: "feel free to continue the chat here."?
    There should be a chat where you continue comms

6 Replies

  • I have sent 5 or 6 emails to them but they have answered me with this massage for all emails:

    Hi

    Thanks for reaching out.

    If your issue concerns missing rewards for an offer you clicked from the Offerwall, you'll need to create a Customer Support case directly from the Offerwall, by clicking on the specific offer in the app that served you the offerwall on your mobile device.

    You can see how to create a support request by following the steps on the Offerwall FAQs.

    If you have already submitted a support request regarding a specific offer, please reply on the original issue thread you opened from the offerwall, and your ticket will be prioritized accordingly.

    If your issue concerns not receiving offers on your offerwall list, please note that the display of offers on each User's offer wall is done automatically according to your app's settings.

    We're going to close that ticket for now. In case the issue is still relevant, feel free to continue the chat here.

    I think my emails was answered with bot

  • Sanyosa's avatar
    Sanyosa
    Seasoned Ace
    2 years ago
    @6d4b5804eaa4dec7 So did you do this: "feel free to continue the chat here."?
    There should be a chat where you continue comms

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