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qguaw0h7a161's avatar
qguaw0h7a161
Newcomer
1 month ago

LOGIN FAILED [0x0023006D]

Why am I facing login fail error. 

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    mohmdAGR​  Please remember to follow our community rules and always use the appropriate language for each board. This helps keep the discussion clear and accessible for everyone.

  • السلام عليكم رجل ما بقدر افوت عالحساب

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi there, and thanks for reaching out. I’ve put together a few steps you can try if you’re unable to log in. Give them a go and let us know if anything changes:

    • Switch your connection (Wi-Fi ↔ mobile data, or try a different Wi-Fi network)
    • Restart your phone
    • Change your phone language to English, then relaunch the game
    • Clear the cache 

    You can find more steps in our Mobile Troubleshooting Guide. 

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