Unable to make substitutes

I have this problem too

Player ID:689392166579474432

In every modes i have this problem

No I dont get any error. 

A32 4G 

I dont have any updates to install 

Product: EA SPORTS FC Mobile
Platform:Android Phone
What's your device's make and model? Redmi9
What's your device's firmware? I Don't understand What's that..?
What is your game version? Latest
In what game mode did the bug occur? H2H
How often does the bug occur? Every time (100%)
What happens when the bug occurs? Don't showing substitution button in h2h match
What time did you see the bug? (HH:MM AM/PM) 15:1 AM

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Subs button problem

1.UID : 722917771598143488

2. Game modes : Manager mode, Head to Head , Event matches, Challenge mode matches , Tournament mode 

3. No error messages seen on screen

4. Device name: Samsung Galaxy S10e

5. No device or app update pending 

Product: EA SPORTS FC Mobile
Platform:Android
What's your device's make and model? Samsung galaxy m30s
What's your device's firmware? One ui
What is your game version? 2024
In what game mode did the bug occur? Gameplay
How often does the bug occur? Every time (100%)
What happens when the bug occurs? I can't substitute my players during match
What time did you see the bug? (HH:MM AM/PM) Everytime

‌

Can't substitute my players 

UID : 377161353205751808

2. Game modes : Manager mode, Head to Head , Event matches, Challenge mode matches , Tournament mode 

3. No error messages 

4. Device name: Samsung Galaxy A7 2018

5. No device or app update pending

My uid :810105059143720960

All game modes no subs icon

Never getting an error message

I used Xiaomi mi 10t

No my fc24 is updated to newest version

Whenever i click on the 3 lines on top right (in any game mode) the substitute button is not visible . Only the view button is showing , i am facing this problem from a long time hence I cannot substitute players which is a great disadvantage for me . 

Any solutions?

• Player ID (Select the setting icon --> UID): 584386717764116480
  
• Which game modes are you playing? ; Every single one. All the challenge modes, division rivals, kick-off matches, etc. Everything.
  Are you getting an error message? : No, I do not get an error message.
  
• What Device (make/model) are you using? : samsung Galaxy s9+ and redmi 8 .
  
• If possible, share a Screenshot or Clip of the issue... : Sure, I have attached one screenshot .
• Do you have any device or app updates pending? : No, I do not have any device or app updates pending.
  Game modes where substitute option is missing : Manager mode, Head to Head , Event matches, Challenge mode matches , Tournament mode