Unable to Play using Cellular Data, only with Wi-Fi

Its been 2-3 months i m facing this issue now i am tired of this, game not working only on my mobile data , any other connections it runs.

My phone is samsung S22 ultra and its specks are too much for this game and my friend has same local network service provider as me and in his phone , the game runs perfectly on mobile data but not working perfectly in my phone on mobile data it crashes and freezes , sometimes when i connect my friend's mobile hotspot the crash or freeze game works smoothly , Now tell me what the problem is this ?

It sounds like your network provider is not giving you good enough data speeds to handle the game … I have had this issue when traveling in regional areas for work, the quality of local services is such that I can often only log in and play very early in the morning or very late at night when there is not much traffic on the local provider network.

You can find troubleshooting here, but if everything works fine on your wifi, but not on your mobile network, then I would suggest you need to check with your network provider .

Troubleshooting

iPhone and iPad

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps 

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/ 

Device coverage

https://help.ea.com/en/help/ea-sports-fc/fc-mobile-system-requirements/

EA HELP and FC Mobile topic list

https://go.ea.com/HowToEAHelp

https://help.ea.com/au/help-show-more-intents/?product=fc-mobile

I have already done these steps, but issue remains same , i m facing this since 3 -4 months, when i go away from home i want to play game on my mobile data then it will not work properly such as division rivals match making can't work and with bots match also can't work. Now i m tired of this. Tell me what should i do??

What actual troubleshooting have you carried out? 

Historically, it was related to cache and app issues (needed to re-install the game), sometimes just toggling between Wifi and Mobile also worked.

I am facing same problem with my game. Plz help me i am tired. Plz 🙏 

Like I’ve said, it used to work perfectly until the last major update. It’s not only me that’s having this issue, some of my friends that I play with are also struggling. Some have android and some have Iphone, and some friends have no issues at all. For those of us who are having issues, the only way we can play daily tasks or play online is if we are connected to Wi-Fi, whether it’s at home, work, or anywhere because when using cellular data, the above error message pops up after crashing. 

Check with your internet provider whats the speed of your mobile net or do they have some restrictions for FC Mobile