Forum Discussion
13 Replies
- EA_Aljo12 months ago
Community Manager
Sorry about that. Try power cycling your modem/router and restart your PC. Load back into Madden 25 and try again.
- FrostxBoss8812 months agoNew Novice@EA_Aljo I have tried that. I can launch madden . it will just not connect to the ea servers to play any of the features online.
- EA_Aljo12 months ago
Community Manager
As a test, can you switch your connection to use a mobile hotspot and see if it connects? That will help narrow down where the problem is.
- FrostxBoss8812 months agoNew Novice@EA_Aljo I am on pc on a wired connect
- EA_Aljo12 months ago
Community Manager
I understand. I'm trying to narrow down where the issue is. Can you try what I suggested and let me know what happens?
@Bond_Recruit007 @Incompassion
What platforms are you playing on?
- FrostxBoss8812 months agoNew Novice@EA_Aljo i unfortunately do not have wifi I am only directly connected to the router there is no other option. I do not have any issues with any game besides madden
- EA_Aljo12 months ago
Community Manager
Do you have a mobile device that you can create a mobile hotspot on? That's what I'd like you to switch your connection to for this test.
- FrostxBoss8812 months agoNew Novice@EA_Aljo I do not have wifi support on my pc it is only from the Ethernet no wifi card at all
- EA_Aljo12 months ago
Community Manager
Please try the connection troubleshooting steps here.
- FrostxBoss8812 months agoNew Novice@EA_Aljo I have tried all of those connection issues and not one of them has solved anything
- EA_Aljo12 months ago
Community Manager
Unfortunately, I don't have anything else to suggest. Please open a case with an advisor here so they can assist.
I have done all of the trouble shooting steps and still nothing. On NCAA I can keep trying and it will eventually work. On Madden it hasn't worked in 4 days.
- FrostxBoss8812 months agoNew Novice
yea no help from them they told me to come here and post. so the good oh pointing fingers at each other
About Madden NFL 25 Technical Issues
Recent Discussions
- 2 hours ago
- 19 hours ago
- 5 days ago
- 5 days ago