Forum Discussion

Re: The EA servers are not available at this time error

@EA_Aljo How am I to generate a new lineup if I am unable to connect to the ea servers

13 Replies

Replies have been turned off for this discussion
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 months ago

    @FrostxBoss88 

    Sorry about that. Try power cycling your modem/router and restart your PC. Load back into Madden 25 and try again.

  • FrostxBoss88's avatar
    FrostxBoss88
    New Novice
    12 months ago
    @EA_Aljo I have tried that. I can launch madden . it will just not connect to the ea servers to play any of the features online.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 months ago

    @FrostxBoss88 

    As a test, can you switch your connection to use a mobile hotspot and see if it connects? That will help narrow down where the problem is.

  • FrostxBoss88's avatar
    FrostxBoss88
    New Novice
    12 months ago
    @EA_Aljo i unfortunately do not have wifi I am only directly connected to the router there is no other option. I do not have any issues with any game besides madden
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 months ago

    @FrostxBoss88 

    Do you have a mobile device that you can create a mobile hotspot on? That's what I'd like you to switch your connection to for this test.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 months ago

    @FrostxBoss88 

    Unfortunately, I don't have anything else to suggest. Please open a case with an advisor here so they can assist.

  • I have done all of the trouble shooting steps and still nothing. On NCAA I can keep trying and it will eventually work.  On Madden it hasn't worked in 4 days. 

  • FrostxBoss88's avatar
    FrostxBoss88
    New Novice
    12 months ago

    yea no help from them they told me to come here and post. so the good oh pointing fingers at each other

About Madden NFL 25 Technical Issues

Need support with tech, connectivity or performance issues in Madden NFL 25? Join us to discuss troubleshooting.1,089 PostsLatest Activity: 2 hours ago